From 1 April 2015 we are part of Public Health England

We are still maintaining this website until further notice.

Web site help

This page contains information to help you use this website.

On this page:

Adobe PDF files

PDF files store documents in a way that is good for printing. To view PDF files, Acrobat Reader must be installed on your computer.

Check if you have the correct software by selecting this PDF file link to a test PDF file.

You may already have the software on a CD-ROM disk given to you by your the compnay that supplies your Internet connection, or on a disk from a computer magazine.

If you do not have the software, you can download it from the Adobe Acrobat Reader website free of charge.
The reader program download filesize is about 10MB. This will take about 40 minutes on a standard modem, much less on an office network or broadband.

For people with visual difficulties

Useful information about services to make Acrobat documents more accessible is at access.adobe.com

Reading PDFs

When you select the link to a PDF, it will open in your browser window.

A toolbar will appear below the browser address bar, featuring a number of tools to help you view and search the document.

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If you use a mouse, running your mouse over the icons in PDF reader, without clicking, will tell you what each of them does.

Especially useful are the page size tools (which look like 3 pages). You can use these or the dropdown view menu (bottom left hand corner of the screen) to select a suitable view.

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Note: your version of the software may have different toolbar icons, but will work in a similar way.

Troubleshooting

Sometimes a PDF file will open but only a blank page is visible. This may be because the view is zoomed into a blank section of the document. Use the dropdown view menu (bottom left hand corner of the screen) to select a suitable view - 100% or 'Fit Width' are usually best.

If you are still having problems, and are using Microsoft Explorer 4 or 5 for the PC, try clicking on the link to the PDF file with your right mouse button (Control-click on Mac). This will bring up a small menu - if you select 'Save Target As' from this you will be able to save the file and open it outside the browser.

If you are using Netscape 4 the option will be Save Link As - this has the same function.

Excel files

Saving the file to your computer

To save the file:

Reading the Excel file

You will need Excel software to be installed on your machine.

A free viewer is also available to download from Microsoft:
Excel Viewer: Spreadsheet Files
The viewer is about 4MB. This will take about 16 minutes on a standard modem, much less on an office network or broadband.